“we don’t get new customers because our routers are newer than someone else’s, we get new customers because when we deliver a service, that’s what it is, a service and not a technology”
SOLUTION.
The e:senses solution delivers leading edge technology and improves service levels for organisations that want to be freed from the pains of running their own IT operations. This includes business centres, serviced office operators, business parks and the companies based there; along with companies with offices in multi-tenanted buildings.
The business challenge
Today’s businesses have come to rely on IT and communications every minute of every day. It is difficult to imagine being without access to email or the internet while telephony services with direct dial, call waiting and voicemail have become basic business tools. Add in the fact that we now spend more time on the move and suddenly mobile email and remote access to our working environment become priorities too.
The essensys answer
The e:senses solution delivers all of these capabilities and more at a competitive price per user per month; so no capital expenditure and no depreciating assets on the books. Built on the latest technology and managed by expert staff 24x7, it comes with a five star service commitment that testifies to our confidence in its reliability and performance.
Find out more about the essensys proposition:
Alternatively, if you want to build your own service in-house, why not take a look at the 10 step cheat-sheet below. By the time you reach the bottom you may just decide that it would be a whole lot easier to give us a call?
Building your own IT and communications service – the first 10 things you need to consider…
- hire your in-house IT specialists and/or engage a third party consultancy
- purchase phones, PBX, servers, UPS and software licenses
- selected network supplier and purchase enterprise connectivity and bandwidth
- design and build a converged local area network (LAN)
- purchase monitoring software and tailor it to fit your solution
- build a NOC, CRM, provisioning and helpdesk platform and staff it 24x7
- decide where to site all the infrastructure to make sure it won’t cook
- manage all moves, additions and changes on a daily basis
- manage existing suppliers and evaluate new technologies as they appear
- apply patches and fixes and software upgrades on a month by month basis
…and don’t forget that your new solution will require continual investment if it is not to become tomorrow’s legacy technology.
If this checklist looks daunting and you would prefer to make use of IT to run your business rather than let it overrun your business, why not find out how we can help by contacting us at simplicity@essensys.co.uk.